A 99.9% Server Uptime
The major benefit of establishing your own cloud website hosting platform is that you do not have to worry about compatibility issues – you configure a particular set of software tools in such a manner so as to be compatible with a particular set of hardware parts. The end result is something significantly more stable and dependable, because there are fewer possible chances of failure. We’ve built our cloud hosting system atop tried and trusted hardware elements together with a significantly tweaked version of Security–Enhanced Linux so as to set up a very safe and secure home for all your web sites.
That is the reason why, with all our Linux cloud website hosting packages we offer you a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.
A 99.9% Network Uptime
In order to provide an enterprise–grade hosting service, you can rarely trust the default network configuration in a datacenter. We’ve set up our very own custom network so as to ensure an extremely fast connection speed with the rest of the world.
And thanks to this, regardless of which data centers you pick: our US datacenter, our UK datacenter, in our datacenter FI, in our East Europe datacenter or our AU datacenter, you will take advantage of an assured 99.9% network uptime. And this uptime guarantee is valid with all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. If you are unhappy with our hosting services, or if you consider them inadequate, or if you decide that you must have a Linux VPS hosting instead of a cloud hosting package – you will receive a refund, no questions asked.
All domain name registrations are nonrefundable, but you’ll keep complete control over your domain names even if you terminate your web hosting account with us.
24/7 Technical Support
In the event that you run a hosting company, your technical engineers are of foremost importance. Because of this, we’ve carefully assembled a highly knowledgeable team of customer service technicians, each with lots of years of practice behind his back. With their help, we offer 24x7 support with each of our hosting plans.
And not only that, our company offers a 1–hour response time guarantee. All customer service questions are replied to in under 1 hour and our average support ticket response time is below twenty minutes!