A lot of users who begin using their 1st web hosting account, or change companies, frequently have inquiries about how specific operations are completed or come across complications when setting up different things like e-mails, website settings, etc. For this reason, lots of providers have compiled documentation with the most common questions and problems so as to help their clients get info swiftly and seamlessly. Consequently, the technical support team members can focus on actual problems that certain clients may be experiencing, because the solution for the minor things will be available on the web and clients will be able to easily resolve them without having to contact the tech support team. Having thorough documentation is critical, particularly for new clients with zero previous experience, because the hosting service entails a host of features and lots of individuals can become confused about what to do. A good knowledge base can both help you perform the operations that you need and find out how the web hosting service functions as a whole.

Extensive Online Documentation in Cloud Website Hosting

All Linux cloud website hosting that we are offering feature an extensive knowledge base where you can find everything you need to know in regards to your web hosting account. Whether you are intending to set up a brand new MySQL database, to redirect a domain by means of an .htaccess file or to set up an e-mail account on your computer or feature phone, you can simply read our help articles and all the information that you need will be there. When you go to a given section of your Hepsia Control Panel, you will see articles that pertain to the features that you can access through it. In case you wish to see the full collection of articles and get informed about all the features that Hepsia is offering, or only to read generic information about the hosting service, you can explore the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve tried our best to cover any problem that you may run into, but if you do not find the information that you are looking for, you can always touch base with us, as our tech support staff is available 24x7.