Installation and Troubleshooting
Discover more about the services offered by the Installation & Troubleshooting feature, which comes as standard with our VPS and Dedicated Servers.
Besides having more resources, a reason why you may get your own server and use it instead of a shared Internet hosting plan is the fact that you could install and run a large selection of software. With a shared account, you can use apps, that don't need root access and are not set up server-side, so in the event that you need specific software for your sites, you cannot install it on a shared server. This isn't so with a hosting server of your own in which you'll be able to install anything you would like. The downside is that you may not have much experience and taking care of your own hosting server is more challenging that managing a shared hosting account in which the provider handles most things. That's why we offer an additional service for our hosting server plans called Installation & Troubleshooting and you could take advantage of it any time that you come across any problems with the administration of your hosting server.
Installation and Troubleshooting in Dedicated Web Hosting
You could add the upgrade to any of the Linux dedicated web hosting that we offer at any time that you need it. In case you need some custom work from our administrators just after your server is ready, you may acquire the upgrade during the server signup procedure, or when you need something to be executed later on, you'll be able to add the upgrade from your billing CP. The Installation & Troubleshooting service comes with 1 hour of work from our admins on your hosting server, so in case you come across any difficulties to install a third-party piece of software or some program gives errors and doesn't work the way it should, our professionals will be able to aid you in a very timely manner. If a task takes less than 1 hour, the remaining time will be available for future tasks and you will be able to see it within the billing area. This upgrade is ideal in the event that you do not have lots of experience with managing a server or if you use our Managed Services upgrade, but you exhaust the 30 minutes custom work it provides.