Integrated Ticketing System in Cloud Website Hosting
With a cloud website hosting from us, you’ll never need to sign out of your account. Our ticketing system is built into the Hepsia hosting Control Panel, which is used to manage your entire Internet presence. You can quickly access any support ticket whilst you are browsing through your files or tweaking various settings. The ticketing system is being closely monitored 24/7 by our help desk staff representatives and the response time is no more than 60 minutes, but it seldom takes more than 20 minutes to get assistance. In contrast with certain web hosting providers, we do not charge more for using the ticketing system, so you can get in touch with us as often as you like and ask for info in relation to any technical or billing issue. Moreover, you can see a collection of informative articles, which will help you fix the most commonly faced challenges on your own.