1 hour ticket response
Quick support is our chief priority and that is the reason why we’ve got a team of skilled customer service technicians who are prepared to provide a swift response to any question that you may have. Simply post your client support ticket from the Web Control Panel and we will get back to you within 60 minutes in the worst case scenario. In fact, we strive hard and aim for a twenty–minute helpdesk ticket response time.
An Exceptional Customer Support Service
We have a team of web hosting support engineers who will be happy to reply to all your requests whenever you need support. The majority of our client care team members have several years of experience in the Linux cloud website hosting sphere, so you can constantly count on quick and exhaustive answers to your questions.
An Easy–to–Navigate Help Center Section
To help you find a quick hint on how to use a particular feature, we have included a truly intuitive Help section in the Web Control Panel. You can search through an extensive collection of web hosting account administration articles and website management articles, take a glance at our F.A.Q. section or watch our how–to video tutorials.