Q: Why do I need to transfer my site? What does web site migration consist of?
A: The website migration service that we are offering is free of charge (within a certain limit). We’ll transfer your site(s) to our first–class cloud hosting platform without you having to do anything. We know from personal experience that switching web hosting providers can result in lost info and unwanted downtime. For this reason, we’ll accomplish all that for you for free!We’ve got seasoned administrators whose chief responsibility is to make certain that your website functions exactly as it did on your former web hosting platform. The administrators are well–versed in transferring custom–built websites, as well as websites that are based upon famous web applications such as Joomla™ and WordPress.
Q: Website migration sounds like lots of work. How much time does it take?
A: While we cannot give you an exact time window, because there are a lot of factors, including the physical size of the files and databases, the physical location of the current host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we will try our very best to transfer your site within 48 hours, and in some cases – within 24 hours (if the content is not large).
Q: My personal privacy is vital to me. What information do you need to have?
A: Yep. We’ll need to have the name of the web site that you would like us to move. We will also need a means to log into your current web hosting account so that we can get the files pertaining to your web site.
Q: You will access delicate data. How can I be sure that you won’t abuse it?
Q: What about downtime? Will my website be unavailable?
A: Nah. Your web site will remain reachable online during the transfer. Once everything is completed on our end, we will notify you so that you can preview it and check for problems. If everything is OK, all you will need to do is update your domain name’s DNS resource records.
Q: Will my present web hosting provider know that I am leaving them?
A: Nope. We will never touch base with your hosting provider about anything at all. They won’t be aware of the website migration either.
Q: Does it matter what platform my current hosting provider is using?
A: We can transfer your web site from any web hosting provider or any Linux–based web hosting platform as long as we can gain access to the Control Panel and there’s File Transfer Protocol access available.The only web sites that we’re unable to transfer are the ones based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.